Meet our team

Our Team And Professional Partners

We’re a small, dedicated team of professionals and support staff providing efficient, timely and cost-effective accounting and income tax solutions. We work collaboratively to address clients’ challenges and prioritise professional development to make sure we’re ready to maximise new opportunities.

Our directors

James Fay

James Matthew Fay

Dip. Fin. Planning, B. Fin. Admin. CPA, Registered Tax Agent

James established our practice in 2003 and now specialises in small business advice and structuring. With 26 years’ experience working in public practice and over eight years working in a commercial accounting role, James offers a depth of knowledge that comes from advising businesses across a multitude of situations. James is also an experienced and licenced financial adviser with respect to superannuation and retirement planning (including Self-Managed Superannuation Funds), having completed additional qualifications in December of 2018, required to meet the new financial adviser licensing requirements. James is a member of the National Tax & Accountants Association, has been a business mentor at AB Patterson College for over 10 years and was previously Treasurer of the Musgrave Hill Special Education Development Unit for over 12 years.

Jeanette Redman


Jeanette has been part of our practice since 2005 and took on the role of practice partner in 2011. She offers clients over 20 years’ experience working in public practice, a dedication to efficiency and keen attention to detail. Jeanette is a member of the National Tax & Accountants Association and is a fellow of the Institute of Public Accountants. Jeanette’s community roles include acting as treasurer for Bats Queensland (Flying Foxes & Microbats) Inc.

Our Staff

Anouska Clarke


Anouska joined our practice in February 2013 and is a registered chartered accountant with The South African Institute of Chartered Accountants. She holds a South African Masters degree in South African Tax and International Tax. She also completed the Applied Tax Course through the Taxation Institute of Australia and passed with a merit and has been practising in Australia since 2011. Anouska’s skills include preparing business activity statements and setting up financial statements and tax returns for trusts, companies and SMSFs.

Diane Parker

B. Bus Acc.

Diane joined the team at Fay & Redman in April 2014. Diane began working in public practice whilst studying for her university degree and completed a Bachelor of Business (Majoring in Accounting) in 2005. Diane has had experience on the Gold Coast in the accounting sector for 20 years and also worked in the legal profession for 17 years. Diane’s skills focus on preparation of financial statements, business activity statements and income tax returns for small to medium sized businesses and individuals. She also assists with self-managed superannuation funds.

Brendan Corino


Brendan joined Fay and Redman in April 2017 after having worked in Public Practice since December 2011. Brendan works with a wide range of business clients and takes pride in providing accurate and comprehensive financial information in an efficient manner to assist with accounting and taxation compliance for his clients business decision making. In addition to this, Brendan’s role has a strong focus on Self-Managed Superannuation Fund compliance, as well as conducting Individual Income Tax Appointments. Brendan is passionate about helping and educating  our clients to navigate tax compliance rules and requirements and looks for any opportunity to add value where possible, including improvements to client record-keeping systems and tax planning initiatives.


Tracey is the friendly voice on the phone and the first point of contact at reception. She joined our practice in March 2014 and has over 20 years’ experience in office administration and client services in the accounting industry. She balances her time between the front desk and providing administration support to the accounting team. Tracey has a Diploma of Accounting which helps her understand our clients’ requirements and is more than happy to assist in any way.

Our Professional Partners

We’re part of a small network of professionals made up of experienced accountants, legal advisers, finance brokers, insurance brokers and financial planners that continues to grow. We meet regularly to discuss current industry issues and collaborate on solutions. We’ve worked closely with each of the professional partners listed below and highly recommend their services.